Axcess - Creating a return for a new client
Axcess - Creating a return for a new client
The process for creating a return for a new client and creating a return for an existing client are slightly different. The steps below outline How to Create a Return for a New Client
For existing clients use the article instead: Axcess - Creating a return for an existing client | Knowledge Base | KSM IT
-
From the CCH Axcess folder on your Desktop launch Tax to open the Return Manager
-
Select New Return

- Type in the new client ID with trailing sub ID (In most cases this will be .000)
- Click the Add New Client button
-
The Add Client window will appear as shown below
- Select the correct Client Type
-
Select the Office
-
Select the Business Unit, if applicable
- Verify the Client ID and Client sub-ID are correct
- Select Full Name and enter the client name
- Select the correct Return Group
- Social Security numbers can also be added here

- Select OK to create the Client.
*Note*: After you select OK the Client is created. If you cancel the process after selecting OK you will be creating a return for an existing Client.
Axcess - Creating a return for an existing client | Knowledge Base | KSM IT
-
Confirm the correct Tax Year is selected
-
Confirm the correct Return Type is selected
-
Confirm the correct Return Configuration is selected
- Enter a Return Description, if applicable
-
Confirm the correct Return Template is selected
- Select Create
- The return will open
- Select the Axcess icon in the top left of the screen and select Save immediately
- Save Early, Save Often
*Note*: Failure to Save will result in the return not being created and you will have to create a return for an existing client