Engagement - ERROR: PFXSYNPFTService.exe not running

ISSUE:
"The Synchronization Service program (PFXSYNPFTService.exe) is not running" when synchronizing a binder in CCH® ProSystem fx® Engagement or Workpaper Manager.

THESE RESOLUTIONS ARE ONLY FOR LOCALLY INSTALLED ENGAGEMENT. NOT HORIZON ENGAGEMENT.

RESOLUTION 1:

Close all Microsoft Apps
Close Engagement
Click the Windows button
Type appchecker and select CCH ProSystem fx Engagement App Checker UI
When the dialog window appears, select Fix All
Close appchecker and re-open Engagement

RESOLUTION 2:

Close all Microsoft Apps
Close Engagement
Click the Windows button
Type appwiz.cpl
Locate CCH ProSystem fx Engagement
Select the Repair option
Re-open engagement and sync a binder

Please contact helpdesk@ksmcpa.com if this does not solve the issue.