ISSUE:
"The Synchronization Service program (PFXSYNPFTService.exe) is not running" when synchronizing a binder in CCH® ProSystem fx® Engagement or Workpaper Manager.

THESE RESOLUTIONS ARE ONLY FOR LOCALLY INSTALLED ENGAGEMENT. NOT HORIZON ENGAGEMENT.

RESOLUTION 1:

• Close all Microsoft Apps
• Close Engagement
• Click the Windows button
• Type appchecker and select CCH ProSystem fx Engagement App Checker UI
• When the dialog window appears, select Fix All
  
  
  
  
• Close appchecker and re-open Engagement

RESOLUTION 2:

• Close all Microsoft Apps
• Close Engagement
• Click the Windows button
• Type appwiz.cpl
• Locate CCH ProSystem fx Engagement
• Select the Repair option
• Re-open engagement and sync a binder

Please contact helpdesk@ksmcpa.com if this does not solve the issue.