Sage Fixed Assets - Error when trying to print report.

ISSUE: Incorrect printer is being used.

• Error message when printing reports, ex. 199a
• Message states: "Error occurred while generating report - Please contact your System Administrator"
• Error in File 1IROL_Section199A
• Error in formula Detail Col13 199AAcqValue:
• 'whileprintingrecoreds' The string is non-numeric. Details: errorKind Detail: Invalid Printer Selected
  
  
  
  
  

SOLUTION:

• Click OK on the error message > Close FAS
• The default printer is not set correctly
  • Close FAS
  • Select the Windows button on the lower left side
  • Type printers and select Printers & Scanners
  • Scroll to locate Microsoft Print to PDF - (NOT vdi or redirected)
  • Select Manage > Set as Default > Close the window
  • Open FAS, open the client, run the reports and print
    
    
• In FAS, select File > printer setup > Scroll through the printer options to locate Microsoft print to PDF > select it.
• Click Print again.
• Save the printed PDF to desired location.