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Axcess - Error Code 16393 when Dynalinking to Engagement

Modified on: Wed, Jan 31 2024 3:46 PM

ISSUE: 

"Exception occurred while communicating with DDE Server. ErrorCode: 16393" when attempting to Dynalink between ProSystem fx Engagement and Axcess Tax.



  • If this is the first time to attempt to perform a dynalink to Axcess Tax and have not ran the Tax Software Interface inside Engagement then the error will occur.  
  • If this error is occurring with an existing Dynalink, verify that all users have full access to the C:\Pfx Engagement\WM\Dynalink.ini and also the local file room workpapers folder.
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