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Outlook Freezing

Modified on: Tue, Jan 31 2023 9:17 AM

ISSUE:

  • Outlook 365
  • Outlook freezes in the middle of an email when selecting the grammar check (blue lines) option in an email
  • Email closes and Outlook crashes
  • Email is not saved in drafts


RESOLUTION:

The grammar check needs to be turned off and back on

  • Open Outlook > file > options > mail > editor options >  uncheck "Mark grammar errors as you type" > OK > close outlook
  • Open Outlook > file > options > mail > editor options >  check "Mark grammar errors as you type" > OK > close outlook
  • Open Outlook and test
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