Outlook Freezing
Modified on: Tue, Jan 31 2023 9:17 AMISSUE:
- Outlook 365
- Outlook freezes in the middle of an email when selecting the grammar check (blue lines) option in an email
- Email closes and Outlook crashes
- Email is not saved in drafts
RESOLUTION:
The grammar check needs to be turned off and back on
- Open Outlook > file > options > mail > editor options > uncheck "Mark grammar errors as you type" > OK > close outlook
- Open Outlook > file > options > mail > editor options > check "Mark grammar errors as you type" > OK > close outlook
- Open Outlook and test