Axcess - G/L Bridge button is greyed out

ISSUE: The G/L Bridge button is greyed out so you are unable to link a return to Engagement.

SOLUTION: Turn off G/L Direct in the return.

Open the return that has G/L Direct enabled.
Click the G/L Direct ribbon tab.
Click Deactivate G/L in the Utilities group on the ribbon.
Select one of the following options:
- Keep G/L Direct data - Select this option to retain all records in the open return.
- Purge G/L Direct data - Select this option to delete all records in the return's chart of accounts, tax codes, entity or property information, and journal entries.
  - If you select the Purge option, you are prompted to press Purge to confirm your selection.
Click OK to save your changes.