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Suralink - Change Client Number and/or Department

Modified on: Mon, Jun 12 2023 2:08 PM

ISSUE:

  1. Client is missing the client number
  2. Client(s) is(are) assigned to the wrong department


RESOLUTION:


Client Number

  • Locate the client in the Clients List
  • Select the Pencil icon to the right of the screen


  • Change the client number to the correct number > Select Save Changes
    • You can edit any additional fields as well, including Client Name


Client Department

  • Select one client or multiple clients
  • Select the Change Department icon at the top of the screen
  • Select the correct department from the Change Client Department dialog box
  • Select Change Department
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