If you need to report an IT issue please do the following

1.  Go to https://support.ksmcpa.com/support/home and please use your network credentials if prompted.

2.  Select Report an Issue

3.  As you enter a subject in the subject line, review the Suggested Articles on the right side to research the issue you might be having. Select the article to review a possible solution:

4.  Please fill out the form with as much detail as possible, including screenshots and error messages. Use the following as a guide:

• Client Number and Name
• Year (if applicable)
• Application you are using
• Screenshots of error messages

5.   After completing the form, please hit Submit.  An IT Support Technician will contact you after reviewing the issue