ShareFile - Logging into Outlook Add-In

Modified on: Thu, Jun 6 2024 3:52 PM

Issue:

RESOLUTION:

1. Click on the icon in your Outlook Toolbar (main window, not an email window)

2. Enter "KSMCPA" for the account subdomain

3. IMPORTANT: Select "Sign in with my company credentials"

4. If Prompted, Please select your account. And login with Network Credentials if necessary.

5. You should now see a solid black ShareFile icon instead of a grey icon and your ShareFile tools should be available now.

KSM IT