ShareFile - What is Retention Period
Modified on: Wed, Oct 18 2023 4:48 PMISSUE:
- What is the retention period for files uploaded to ShareFile from either DMS or the client
RESOLUTION:
- ShareFile has a 30-day retention period from the date uploaded by KSM staff or the client
- After 30 days the files are irretrievable and have been purged from the ShareFile servers