ISSUE: User is unable to use most functions or run reports in BusinessWorks, caused by exiting tasks incorrectly

SOLUTION: Follow the steps below to clear the license locks

1. Close all BusinessWorks instances
2. Click the Windows Start button and search for DBRegister
   
3. In DBRegister select the BWSystem1400 database
   
4. Click the Users button along the bottom of the window
   
5. Click the Disconnect All Users button  (even if there are no users listed)
   
6. A warning message will appear that you are about to disconnect all users, click OK
7. Click OK and then Close to exit DBRegister
8. Open Sage BusinessWorks again and attempt the process that was giving the error message