ISSUE: A return has been Rejected, Corrected, Exported, and now needs to be Released by staff. 

SOLUTION: If you have a rejected return, you should receive a notification e-mail from the auto e-filing ticketing system. That email will sometimes include guidance on how to fix the error. Other times you will need to access the Axcess E-Filing System to locate the rejection message. Once the rejection has been corrected you will need to calculate and export the return for filing. 

How to check for rejected return explanation.

**NOTE** If the PE Job is highlighted in RED, shown below, then PE has recognized that the return was rejected and you can release it from PE. 

1. Open PE and search for the job, or you can open the job directly from the rejection notification e-mail
2. Click on the dropdown arrow next to Axcess Tax Information and select Axcess Tax Information
   
   
   
3. Click on the EFile Status tab and then select Release Rejected Return to IRS
   
   
   
4. This will drop the return back into the auto release queue for filing