Axcess Tax - Install KSM Axcess Tax - 757887 ISSUE: CCH Axcess Tax is not installed CCH Axcess Tax is installed, but it is the wrong account number SOLUTION: Close all Microsoft Office applications - Make sure to close Outlook, Word, and Excel. - We recommend that you reboot your machine to ensure no applications are running and to avoid any conflicts. Open Install and Update Manager - Use the Windows search box to find "Install and Update Manager," then click to open. Select Preferences > Change Account Number > Enter 757887 as the New account number > Save > Close Select all boxes > Install Select Next > Next follow any other affirmative prompts Click Finish to complete the installation. Enter the account number 757887 when prompted