ISSUE:

• Staff deleted return and need to recover it

PROCESS:

• Return can be searched for and recovered from the Recycle Bin in Axcess tax if it is within a 90-day period

RESOLUTION:

• Open Return Manager
• Click on the drop-down in lower left corner that shows your current view. 
• Select the Recycle Bin
• Sort by the return field that you can easily find the return by. You can also use the filter to search for a specific return
• Once selected click on the Restore Selected at the top.
  
  
  
• The Recycle Bin Report will show after the restore is completed to show the status of each return