Here's an interactive tutorial ** Best experienced in Full Screen (click the icon in the top right corner before you begin) ** https://www.iorad.com/player/1994147/Window-10---Check-Network-Adapter-Settings-for-IPV4 8 STEPS 1. Right Click Not connected - Connections are available 2. Click Open Network & Internet settings 3. Click Change adapter options 4. Right Click Intel(R) Dual Band Wireless-AC 7265 5. Click Items View 6. Click Obtain an IP address automatically. 7. Click Obtain DNS server address. 8. Click ok. Then you're done.

Please follow the steps below to create the new connection.  If you experience problems contact the Helpdesk:   Launch or open FortiClient from the System Tray or Windows Menu:   Select the Add a new Connection option:     In the Connection Name filed input: HQ-VPN In the Remote Gateway field input mail.ksmcpa.com Click Save     After saving Select the drop down menu arrow to select the new HQ-VPN Connection      With the new HQ-VPN connection selected input your username and password,duopasscode in the usual manner, then click Connect.