ISSUE:

• Staff is trying to publish a TB report but they keep getting the Microsoft Excel - Compatibility Checker window
  
  
  
• Staff de-selects the checkbox and selects continue, but it keeps appearing for every report
• Also, Engagement will not re-activate until the window above is located and marked continue so Engagement appears locked up

RESOLUTION:

2 different solutions. Since it is a TB report that is generated inside of Engagement, it cannot be opened and saved to the desktop as an XLSX file and brought back in.

• Option 1: During the roll forward, staff should have checked the box to convert all DOC and XLS to DOCX and XLSX
  • If work is minimal, delete the binder and re-roll
    
    
• Option 2:  Delete the existing TB report. Re-create the WP from the current TB. 
  • When the WP is published it will be in the XLSX format and will not throw the dialog box above.