ISSUE:

• Staff needs to install Engagement on machine
• SQL Express 2019 is the first step

SOLUTION:

• Please close, and leave closed, ALL applications during this process. Do not open Outlook, or any other applications as it could cause interference with a successful installation.
• Navigate to C:\Clients\Engagement\SqlExpress2019 (not SqlExpress 2022)
• Locate and double-click to run CCH ProSystem fx SQL 2019 Instance Installer.exe
• Accept the license agreement and select Next
  
  
  
• You may receive the next message noting a reboot is required. This ensures that all applications in the foreground and background are closed. 
• Select Close. Select Cancel. Reboot your machine. Select Restart Anyway if prompted.
  
  
  
• If you do NOT receive the above message, select Install or Upgrade SQL PROFXENGAGEMENT
• If you did reboot, Navigate to C:\clients\CCH\Engagement\SqlExpress2019 again
• Locate and double-click to run CCH ProSystem fx SQL 2019 Instance Installer.exe. Agree to the license, select Next

  
  

  
  
• The install will take between 5-8 minutes. Do not select any options, click on any screens, or work in any other applications until it is finished please.
• Select Close once the following screen appears.
  
  
  
• You will NOT need to reboot after the SQL Express installation is completed.