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20000026512
ShareFile - Dual domain staff cannot access files sent in ShareFile
ISSUE:
KSMTA or KSMLA staff indicate that when they receive secured documents sent to their KS
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20000043937
Create New ShareFile Employee with File Drop
26 STEPS 1. The first step is to open ShareFile Login and click Sign In 2.
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20000051969
ShareFile - Client Request for Termed Employee
ISSUE: Client has notified KSM that they have an employee that has been termed. Client wants to make
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20000056343
ShareFile - Logging into Outlook Add-In
Issue:
The ShareFile icon is greyed out
The ShareFile Tools are greyed out
RESOLU
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20000060607
How to Reset Client Sharefile 2-Step Verification Method
ISSUE: The client needs to change their 2-step verification phone number SOLUTION:
The
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20000062792
ShareFile - What is Retention Period
ISSUE:
What is the retention period for files uploaded to ShareFile from either DMS or the client
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20000069281
KSM Sharefile - How to place the upload files link on signature
Here's an interactive tutorial ** Best experienced in Full Screen (click the icon in the
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20000071083
ShareFile - How to use FTPS server
ISSUE:
Client has requested using an FTP server to upload large files or large quantities of fil
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20000098777
ShareFile - Encrypting an email message
How to send an email using the ShareFile Add-In in outlook
Once you have an email created w
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20000098774
ShareFile - Sending a secure attachment
How to send an attachment securely through the Outlook ShareFile Add-In
Create a New Email