ISSUE: Staff is unable to open IDEA. They get the following message IDEA license not found: Click "Register Now" to register a new license SOLUTION: Staff must be on-prem, VPN, or in Horizon Select Register Now The KSMAPPS server is not registering via DNS Select Servers Enter 172.28.104.200 and 172.28.104.218 > OK Select the 218 IP address and select OK IDEA will open up